Senior System Analyst

Job Summary

A Senior Systems Analyst is a key member of an organization's Technology Development team responsible for analyzing, designing, and implementing complex IT systems and solutions to meet business requirements. This role requires a deep understanding of both technical and business aspects to bridge the gap between technology and the organization's needs.

Duties and Responsibility

• Effectively evaluate a client’s need and business processes. Translate, communicate, and document the requirements to the Agreement Express solution.
• Skilled at mapping data files and processes.
• Skilled at documenting requirements and communicate workflow through diagrams (e.g. create process flow diagrams, integration diagrams, finite state diagrams, customer experience maps etc.)
• Ability to succinctly communicate solution and requirements to customer and internal team.
• Excellent facilitation skill to collaborate with the clients through decision making process and gain consensus to reach sign-off.
• Configure Agreement Express to specifications.
• Execute and effectively document test to sign off on solution quality.
• Excellent presentation skills to demo and present the solution to the clients.

Key Measurement

• Deliver 100% of assigned projects on or before their respective deadlines, staying within the allocated budget.
• Achieve a project success rate of 90% or higher, based on client satisfaction surveys and feedback.
• Complete all project milestones and deliverables as per the agreed-upon schedule with zero critical defects.
• Maintain an analysis accuracy rate of 95% or higher, validated by peer reviews and client acceptance

Education

Experience

• Degree in Computer Science, Information Technology, Business Administration or other relevant university discipline
• Experience with enterprise software implementation or Software as a Service (SaaS) implementation projects. Experience with Web- Applications and/or SaaS preferred
• Experienced in analyzing and documenting business processes Demonstrated ability to bring clarity to business processes that may not be well understood by customers themselves

Skills and Abilities

• Ability to translate business requirements to technical specification for implementation or development.
• Understanding concepts of data modelling and system configuration. Be able to read and understand xml standards
• Strong communications skills. Excellent verbal and written English skills are critical for success in this role
• Thrives in a fast-paced environment. Demonstrated ability to work calmly in a demanding work environment subject to a variety of pressures and constraints.

Competencies

Skills